Frequently asked questions

Orders are carefully prepared and shipped according to size. • Small, unframed pieces or prints: 1–3 business days • Original paintings or larger pieces needing protective packaging: 3–7 business days Shipping times vary depending on your location, and you’ll receive a tracking number once your order is on its way.

Each piece is unique. Handle with care and avoid direct sunlight or moisture when possible. Framing or protective glass can help preserve your artwork over time.

Because each piece is handmade and one-of-a-kind, all sales are final. If your order arrives damaged or defective, please contact us within 48 hours with photos, and we will work with you to resolve it.

Absolutely. Your information is never shared or sold, and all payments are processed securely. For more details, see our Store Policy (https://www.chantellemorinart.com/terms-conditions)

Yes! Shipping rates and delivery times vary by location. Please contact us if you have questions about international shipping options.